Entrepreneurship

Interview of F5Bot Founder Lewis Van Winkle

&NewLine;<&excl;-- WP QUADS Content Ad Plugin v&period; 2&period;0&period;92 -->&NewLine;<div class&equals;"quads-location quads-ad1" id&equals;"quads-ad1" style&equals;"float&colon;none&semi;margin&colon;0px&semi;">&NewLine;&NewLine;<&sol;div>&NewLine;<p>F5Bot is a free service that emails you when your selected keywords are mentioned on <a href&equals;"https&colon;&sol;&sol;reddit&period;com&sol;">Reddit<&sol;a>&comma; <a href&equals;"https&colon;&sol;&sol;news&period;ycombinator&period;com&sol;">Hacker News<&sol;a>&comma; or <a href&equals;"https&colon;&sol;&sol;lobste&period;rs&sol;">Lobsters<&sol;a>&period; Use it to monitor your brand&comma; your projects&comma; or just topics that you&&num;8217&semi;re interested in&period;<&sol;p>&NewLine;<p>Check it out at <a href&equals;"https&colon;&sol;&sol;f5bot&period;com&sol;">https&colon;&sol;&sol;f5bot&period;com&sol;<&sol;a><&sol;p>&NewLine;<p><span class&equals;"im"><strong>What motivated you to get started with F5Bot&quest;<&sol;strong><&sol;span><&sol;p>&NewLine;<p>A couple years ago I saw a Reddit conversation about one of my products&period;<br &sol;>However&comma; by the time I stumbled onto it&comma; it was already old and well out of<br &sol;>the spot light&period; Had I arrived only a little sooner&comma; I could have joined in the<br &sol;>conversation and answered questions&period;<&sol;p>&NewLine;<p>So that&&num;8217&semi;s when I built F5Bot to alert me when my products are being discussed on social media&period;<&sol;p>&NewLine;<p><span class&equals;"im"><strong>What went into building the initial product&quest;<&sol;strong><&sol;span><&sol;p>&NewLine;<p>F5Bot started as a simple script I threw together in a few hours&period; Eventually I<br &sol;>thought it would be useful for others&comma; so I spent a weekend adding<br &sol;>account-management features&comma; and I put it online for others to use&period;<br &sol;><span class&equals;"im"><br &sol;><strong>How is F5Bot different from your competitors&quest;<&sol;strong><&sol;span><&sol;p>&NewLine;<p>The most important thing is that it&&num;8217&semi;s fast and reliable&period; Without that<br &sol;>it&&num;8217&semi;s nothing&period; Google Alerts is very well known for keyword monitoring&comma; but it mostly doesn&&num;8217&semi;t work on Reddit&period; People are usually surprised when I tell them that&comma; but you can try it yourself and you will that it misses most any post that doesn&&num;8217&semi;t come near the front page&period; When it does catch comments&comma; it&&num;8217&semi;s often days too late&period;<&sol;p>&NewLine;<p>The other companies that specialize in social media monitoring all have<br &sol;>expensive paid solutions with lots of complicated options that detract from the core of what I&&num;8217&semi;m trying to do&period; I think the most efficient tools just do their<br &sol;>job and get out of the way&period;<br &sol;><span class&equals;"im"><br &sol;><strong>How have you attracted users and grown with F5Bot&quest;<&sol;strong><&sol;span><&sol;p>&NewLine;<p>I haven&&num;8217&semi;t done a very good job with this&period; I posted on a few social media sites<br &sol;>when I launched&comma; and I posted on my blog &lpar;<a href&equals;"https&colon;&sol;&sol;codeplea&period;com&sol;get-an-email-when-youre-mentioned-online" target&equals;"&lowbar;blank" rel&equals;"noopener noreferrer" data-saferedirecturl&equals;"https&colon;&sol;&sol;www&period;google&period;com&sol;url&quest;hl&equals;en&amp&semi;q&equals;https&colon;&sol;&sol;codeplea&period;com&sol;get-an-email-when-youre-mentioned-online&amp&semi;source&equals;gmail&amp&semi;ust&equals;1532276619300000&amp&semi;usg&equals;AFQjCNGjhQ8Wk-m8aEP67LLePAd-W4xdjw">https&colon;&sol;&sol;codeplea&period;com&sol;get-an-<wbr &sol;>email-when-youre-mentioned-<wbr &sol;>online<&sol;a>&rpar;&period; Since then most of my users have come from word of mouth&period;<&sol;p>&NewLine;<p>One thing I have done that helps&comma; is I use F5Bot itself in marketing&period; I<br &sol;>use it to monitor social media&comma; and sometimes I find a person that is<br &sol;>looking to solve the exact problem I can help with&period; I&&num;8217&semi;ve found this very<br &sol;>valuable because these people are already looking for a solution&comma; and they are often very grateful to have found something&period;<&sol;p>&NewLine;<p>Another thing I do&comma; is I ask existing customers to recommend F5Bot to their<br &sol;>friends&period; I often get emails from users that want to comment on something or just express their appreciation for F5Bot&period; I always try to make time and reply to anyone that contacts me&comma; but now I like to include a request that they tell their friends about F5Bot&period;<&sol;p>&NewLine;<p>And finally&comma; I&&num;8217&semi;m trying out the strategy of guest posting on others&&num;8217&semi; blogs&period;<br &sol;><span class&equals;"im"><br &sol;><strong>How do you define your key performance indicators&quest;<&sol;strong><&sol;span><&sol;p>&NewLine;<p>I look at active accounts&comma; how many alerts are being sent&comma; and how often<br &sol;>they&&num;8217&semi;re clicked through&period; I&&num;8217&semi;m also careful to not over optimize on these<br &sol;>indicators&period;<&sol;p>&NewLine;<p>For example&comma; a user sets up an account&comma; adds some keywords&comma; and gets emailed when those keywords show up&period; These emails have links to the posts with their keywords&comma; and I count whether these links are clicked or not&period; If somebody is getting emails but never clicks the link&comma; then they are probably ignoring my emails and not getting any value&period; However&comma; sometimes a hit just won&&num;8217&semi;t be relevant to the user&period; If I can convey that from context&comma; I save them a click and add value that way&period; My point is&comma; I try hard to make sure that optimizing metrics doesn&&num;8217&semi;t impede making a good product&period; The product is always first&period;<br &sol;><span class&equals;"im"><br &sol;><strong>How do you define your market&quest;<&sol;strong><&sol;span><&sol;p>&NewLine;<p>Anyone with a company&comma; a product&comma; or a reputation is a potential client&period;<br &sol;><span class&equals;"im"><br &sol;><strong>What are your goals for the future&quest;<&sol;strong><&sol;span><&sol;p>&NewLine;<p>I&&num;8217&semi;d like to continue growing my user base&period; I&&num;8217&semi;m also planning a roll out of a<br &sol;>new priced tier with more advanced features and many additional sites monitored&period;<br &sol;><span class&equals;"im"><br &sol;><strong>What are the biggest challenges you&&num;8217&semi;ve faced and obstacles you&&num;8217&semi;ve overcome&quest;<&sol;strong><&sol;span><&sol;p>&NewLine;<p>Growth is a little slower than I&&num;8217&semi;d like&comma; but I&&num;8217&semi;d say I haven&&num;8217&semi;t really faced any<br &sol;>big obstacles&period; Implementation of the product was straight-forward&comma; and things have been working pretty well&period;<br &sol;><span class&equals;"im"><br &sol;><strong>If you had to start over&comma; what would you do different&quest;<&sol;strong><&sol;span><&sol;p>&NewLine;<p>I would have done a more aggressive marketing push on launch&period; It&&num;8217&semi;s easy to get away with lots of free promotion on a brand new product&period;<&sol;p>&NewLine;<p>Check out <a href&equals;"https&colon;&sol;&sol;f5bot&period;com&sol;">https&colon;&sol;&sol;f5bot&period;com&sol;<&sol;a>&NewLine;<&excl;-- WP QUADS Content Ad Plugin v&period; 2&period;0&period;92 -->&NewLine;<div class&equals;"quads-location quads-ad2" id&equals;"quads-ad2" style&equals;"float&colon;none&semi;margin&colon;0px&semi;">&NewLine;&NewLine;<&sol;div>&NewLine;<&sol;p>&NewLine;&NewLine;&NewLine;<p><&sol;p>&NewLine;&NewLine;

Joseph Patrick Brady is a designer and developer who prefers the K.I.S.S. aesthetic. He recently graduated Drexel with a degree in Interactive Digital Media and Web Development with a minor in Computer Science.
Joseph Brady

Joseph Patrick Brady is a designer and developer who prefers the K.I.S.S. aesthetic. He recently graduated Drexel with a degree in Interactive Digital Media and Web Development with a minor in Computer Science.

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Joseph Brady
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